Ordering at Crown Decorating Centres

We're Here For You..

From Monday 1st June, we’ll be welcoming customers back into our Crown Decorating Centres across England.

To continue to support our customers as best we can, we will be offering 3 ways to shop with us:

  • Call and place your order with your local store
  • Email your order directly to your local store
  • Pop in to your local store to browse and buy**

Our stores across Scotland and Wales will continue to offer Collection and Delivery services for orders placed via phone and email, as explained below. 

How to Order

All stores, across England, Scotland and Wales, are now offering an order service. Customers are able to place orders via both Phone and Email, with Collection  & Delivery options available as below.

Collection & Shopping in Store Guidelines

If you'd like to collect your order, our in store teams will have everything ready for you to collect at an allocated collection time slot.

As mentioned above, our stores in England are also open for customers to visit, browse and purchase. 

Whether you're in store to collect an order, or browse our range of products, we do have a few new rules in place:

  • All stores will be operating with the 2 metre social distancing guidelines, and where possible will be operating a one way system. Please adhere to and follow the markers laid out in store for you.
  • We’ll be limiting the amount of customers in store at one time. Each store will have a notice at the entrance, advising how many customers we can allow in, please take note of this and if the store is busy please wait outside until another customer leaves.
  • Anti-bacterial hand sanitising gel will be available for all customers at the store entrance, please use this when you enter and leave the store.
  • Where possible please pay using contactless card payments. If contactless isn’t an option, please be assured that we’ll be cleaning the card terminal in between customer transactions.



Alternatively, we can safely deliver your order directly to your door*. Our store teams will be able to advise on delivery times and costs when you place your order. 


Find Your Local Store

To find your local store, click here -  Find My Local Crown Decorating Centre


Store Opening Times

  • Monday – Friday 7am-5pm
  • Saturday – 8am-12pm

Please note that opening times may currently vary across our network of stores, please get in contact with your local store to check before visiting.



Please be patient when contacting and visiting the stores, our teams are working really hard to fulfil customer orders in a safe and controlled environment.

Unfortunately our Crown Decorating Centres website will remain temporarily closed. For queries regarding any existing online orders, please speak to our dedicated team on 01254 870 189

We’re looking forward to seeing you all soon.

Crown Decorating Centres Team


All deliveries are made via Fedex, and delivery is charged at £6.99 minimum, the cost may vary depending on size/weight of order to be delivered. A member of our team will advise on a delivery date when processing your order.

*Terms and conditions of sale apply.